Contact Us
Estimated Wait Time
AFBS Estimated Wait Time*
Paper Claims
eClaims
PhotoClaims
Calls
eClaims
14 business days
PhotoClaims
21 business days
Paper Claims (submitted directly to AFBS)
21 business days
AFBS prioritizes and processes claims in the following order:
-
eClaims
-
PhotoClaims
-
Paper Claims
*This is only a guide and may vary due to volume of claims at certain times in the year.
Live Chat
Toll Free
E-mail
Email
Claims or Invoices
Travel
Canada or U.S.A.: 1-855-222-4051
Cuba: 1-204-946-2946*
All other countries: 1-204-946-2577*
Before travelling, make sure you know how to place a long-distance call from the country you’re visiting.
Cuba: 1-204-946-2946*
All other countries: 1-204-946-2577*
Before travelling, make sure you know how to place a long-distance call from the country you’re visiting.
*Submit long distance charges along with your claim for reimbursement
